User Agreement - RBL Bank Deposit Account Opening

Preamble

By proceeding to use the Betafront's mobile application, Belong (“Belong App”), I/We, the undersigned user (“User”), hereby voluntarily accept and agree to the following declarations, authorizations, consents, and terms for the purposes of onboarding with Betafront and for initiating the process of opening a deposit account with RBL Bank, Gift City Branch (“RBL Bank”), via the Belong App. This agreement is binding upon me/us and is accepted electronically through a click-wrap mechanism prior to being redirected to RBL Bank’s environment using the Software Development Kit (“SDK”) functionality.

User Acknowledgements and Declarations

1

Information Accuracy

I/We declare that all information provided by me/us during the onboarding process with Betafront, including for the Wallet Account opening, is true, complete, and correct to the best of my/our knowledge and belief.

2

Consequences of Inaccurate Information

I/We understand and acknowledge that any incorrect, false, misleading, or incomplete information furnished by me/us may lead to immediate rejection of my/our application, suspension or termination of services, and may further subject me/us to legal or regulatory action under applicable laws. RBL Bank shall be under no obligation to open Deposit Account even if Wallet Account is opened by Betafront basis such information if RBL Bank, in its sole discretion, considers any information submitted by me/us as incorrect, false, misleading, or incomplete or it turns out to be so at any time thereafter.

3

Data Sharing Authorization (Betafront to RBL Bank)

I/We hereby authorize Betafront to share with RBL Bank all personal, demographic, financial, and Know Your Customer (KYC) information provided by me/us during the Betafront onboarding process, including documents and biometric data, for the purposes of opening a Deposit Account, conducting due diligence, authentication, and enabling banking and payment services offered by RBL Bank.

4

Acknowledgment of Redirection via SDK

I/We understand that if I/We choose to open a Deposit Account with RBL Bank by clicking on the relevant icon within Belong App, I/We will be redirected, via SDK functionality, to a secure RBL Bank environment embedded within the Belong App. I/We acknowledge that additional fields in the RBL Bank Deposit Account application form may need to be completed by me/us, and some fields will be auto-populated using the information already provided during the Wallet Account opening process.

5

Acknowledgement of RBL Bank Terms and Conditions

I/We confirm that, upon submission of the RBL Bank Deposit Account Application Form, I/We have received, read, understood, and accepted all the terms and conditions prescribed by RBL Bank relating to the opening and maintenance of Deposit Accounts, including but not limited to terms governing the use of debit cards, mobile/internet/phone banking, and related services, as available or otherwise provided within the Belong App. I/We acknowledge and understand that this agreement becomes effective immediately upon successful submission of RBL Bank Deposit Account application form and generation of electronic acknowledgment of receipt by RBL Bank.

6

Authorization for RBL Bank to Further Share Information

I/We authorize RBL Bank to use and share the information received from Betafront with its affiliates, agents, service providers, technology vendors, credit bureaus, financial institutions, statutory/regulatory bodies, and other permitted third parties as may be required for customer due diligence, credit assessment, monitoring, or regulatory compliance purposes, subject to applicable laws and privacy policies.

7

Consent for Biometric and e-KYC Data Sharing

I/We explicitly consent to Betafront sharing my/our biometric data, Aadhaar number (if provided), and OTP/e-KYC credentials with RBL Bank for purposes of digital identity verification, authentication, and for fulfillment of KYC requirements under applicable Indian laws including the Prevention of Money Laundering Act, 2002 (PMLA), and guidelines issued by International Financial Services Centres Authority (“IFSCA”) and Unique Identification Authority of India (“UIDAI”). I/We acknowledge that RBL Bank may retain and use this information as per applicable laws and internal risk policies.

8

Obligation to Update KYC or Personal Information

I/We agree to notify Betafront and/or RBL Bank of any changes to my/our KYC or personal information submitted earlier and to provide updated documentation within thirty (30) days of such change. I/We authorize Betafront to share such updated information and documents with RBL Bank on my/our behalf.

9

Declaration Regarding Mobile Number and Email ID

I/We affirm that the mobile number and email ID provided by me/us are personal, accurate, and not currently associated with any other deposit account with RBL Bank. I/We understand and accept that if duplication is detected, RBL Bank may reject my/our account opening request.

10

Consent to Receive Communications

I/We consent to receive transactional, promotional, and service-related communications from Betafront and RBL Bank via SMS, email, push notifications, in-app alerts, and phone calls, subject to applicable regulations and opt-out mechanisms where available.

11

Data Privacy Policy Acknowledgement

I/We confirm that I/We have read and understood the data privacy and protection policies of RBL Bank, including its practices for data usage, storage, retention, and sharing, and consent to the handling of my/our personal data in accordance with such policies as uploaded by RBL Bank on its website at the following link https://www.rblbank.com/terms-and-conditions and as per applicable data protection laws including the Digital Personal Data Protection Act, 2023 (India), as and when made effective, and any relevant IFSCA regulations.

12

Record Keeping and Consent Storage

I/We consent to the recording, storage, and use of this electronic declaration, including time stamps, device identifiers, and IP address logs, as valid proof of my/our consent and agreement for all regulatory, operational, and legal purposes.

13

Cybersecurity & Fraud Disclaimer

I/We acknowledge that the use of digital platforms, including the Betafront Application and the RBL Bank environment accessed through SDK functionality, involves inherent risks relating to cybersecurity threats, including but not limited to phishing attacks, malware, unauthorized access, and online fraud. I/We agree to exercise caution, ensure the confidentiality of my/our login credentials, and take reasonable steps to safeguard my/our device and data from such threats. To the extent permissible by applicable law, I/We agree that neither Betafront nor RBL Bank shall be held liable for any loss, damage, or liability arising directly or indirectly from any unauthorized access, cyberattack, data breach, or fraudulent activity that may occur due to reasons beyond the control of Betafront or RBL Bank.

14

Limitation of Liability

To the fullest extent permitted by applicable law, I/We understand and agree that Betafront and RBL Bank shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses arising from or related to: (a) the use of or inability to use the Belong App; (b) the performance or non-performance of services by RBL Bank; (c) any unauthorized access to or alteration of data or transmissions; or (d) any other matter relating to the services offered under this declaration. This limitation shall apply irrespective of the form of action, whether in contract, tort, strict liability, or otherwise.

15

Audit and Compliance Rights

I/We agree and acknowledge that both Betafront and RBL Bank reserve the right to conduct periodic audits, compliance checks, and investigations, whether regulatory or internal, to verify compliance with applicable laws, regulatory guidelines, and internal policies. I/We agree to fully cooperate with such audits or reviews, including by providing documents, clarifications, or additional information as may be reasonably requested by Betafront or RBL Bank or any regulatory authority. Refusal to cooperate or provide requested information may result in denial of services, suspension of access, or closure of account(s).

16

Withdrawal of Consent

I/We understand that I/we may withdraw any of the consents given under this declaration, including for the processing, sharing, or retention of personal or KYC data, by providing written notice to Betafront and RBL Bank in accordance with applicable procedures. I/We acknowledge that such withdrawal of consent may impact Betafront's and/or RBL Bank's ability to continue providing certain services and may result in the suspension or termination of the Deposit Account, or associated services. Betafront and RBL Bank shall not be held liable for any consequence, including termination of services, arising from such withdrawal.

17

Force Majeure Clause

I/We agree that neither Betafront nor RBL Bank shall be held liable for any failure or delay in the performance of their obligations under this declaration or in the provision of any services due to causes or circumstances beyond their reasonable control. Such causes may include, but are not limited to, acts of God, natural disasters, pandemics, wars, acts of terrorism, governmental actions, regulatory restrictions, labor disputes, technical failures, disruptions in communication networks, system outages, and cyberattacks. In such events, affected obligations shall be suspended for the duration of the force majeure event, and neither party shall be deemed to be in breach of this declaration during such suspension.

18

Consent Recording and Agency for RBL Bank

I/We acknowledge and agree that my/our acceptance of this declaration through the Belong App shall be recorded, time-stamped, and logged by Betafront in its internal systems. Betafront shall maintain all such records, including electronic logs, device and network identifiers, date and time stamps, and any other relevant metadata as evidence of my/our acceptance of the terms and conditions contained herein. I/We further agree that a system-generated certificate, extract, or record produced by Betafront from its systems regarding the acceptance of this declaration shall be valid, final, and binding upon me/us for all legal, regulatory, and contractual purposes, including as evidence before any court, tribunal, regulator, or authority. For the limited purpose of obtaining, recording, and maintaining this acceptance and the consents contained herein, I/We expressly authorize Betafront to act as the authorized agent of RBL Bank. I/We acknowledge that the consents, authorizations, and declarations provided herein shall be deemed to have been given to RBL Bank through its duly authorized agent, Betafront on its mobile application.

19

Governing Law and Jurisdiction:

I/We agree that this declaration shall be governed by and construed in accordance with the laws of India, and any dispute arising out of this declaration shall be subject to the exclusive jurisdiction of the courts of competent jurisdiction in Ahmedabad, Gujarat, India.

20

Severability Clause

If any provision of this declaration is determined to be unlawful, invalid, or unenforceable under applicable law, such provision shall be deemed severed from this declaration and shall not affect the legality, validity, or enforceability of the remaining provisions, which shall continue in full force and effect.

21

Amendment Clause

This User Agreement may be modified, updated, or amended from time to time to reflect changes in applicable laws, regulations, or internal policies of RBL Bank. Any such amendments shall be notified to the User via the Belong App or other approved communication channels. Continued use of the Belong App and/or availing of deposit services of RBL Bank following such notification shall constitute deemed acceptance of the amended terms.

Acceptance

By clicking the “I Agree” button below, I/We affirm that:

I/We have carefully read and understood the above terms, declarations, and consents;

I/We voluntarily agree to be bound by them;

I/We provide explicit consent for Betafront and RBL Bank to process and use my/our information as outlined above; and

This acceptance constitutes a legally valid and binding agreement under applicable law.

About Belong

Who are we?

Belong is a one-stop financial app for NRIs to save and invest in India seamlessly via GIFT City

Our products and services

1. Mutual Fund: Tata India Dynamic Equity Fund is the first retail inbound mutual fund for NRIs from GIFT City in collaboration with Tata AMC.

2. USD Fixed Deposits: High-interest USD-based Fixed Deposit in partnership with a GIFT City-based Indian bank.

3. NRI Tax Filing: File your Indian income tax (ITR) as an NRI with expert CAs. No NRI markup, clear pricing starting from ₹2,000.

Features of the Belong products:

  • Tax-free in India and does not require filing ITR in India
  • Easy withdrawals to your foreign bank account
  • No new NRE/NRO bank account needed

How does the Belong app work?

  • A 5-minute paperless onboarding on the Belong app
  • E-sign your account opening form
  • Transfer money from your overseas bank account to save and invest

Our Tools – Smart Financial Tools Built for NRIs

Belong helps NRIs to make smarter financial decisions. We have built a suite of tools specifically for Non-Resident Indians (NRIs) to make tax planning, investment comparison, and compliance easier.

1. NRI Fixed Deposit (FD) Comparison Tool

The NRI FD comparison tool helps NRIs compare various FD rates across NRE, NRO, FCNR and GIFT City fixed deposits offered by leading Indian banks such as HDFC Bank, ICICI Bank, SBI Bank, Axis Bank and many more at a glance.

2. Residential Status Calculator

Use our Residential Status Calculator to easily determine your income tax classification in India. Whether you're a Resident, Non-Resident Indian (NRI) or Resident but Not Ordinarily Resident (RNOR), knowing your correct status is essential for accurate tax filing. This tool helps you know your status with a few quick questions, helping you stay compliant with Indian tax laws.

3. Compliance Compass

Stay on top of your financial compliance in India with Belong’s Compliance Compass, a quick and easy tool designed for NRIs, RNORs, and OCI holders to check whether they are following all the necessary rules across banking, investments and taxation.

4. GIFT Nifty Live Tracker

A tool designed to track the GIFT Nifty index in real-time, reflecting the performance of Indian equity markets. With over 20 hours of market activity each day, this tracker provides global investors with continuous insights into the Indian stock market, making it an essential tool for monitoring market trends and making informed investment decisions.

5. NRI Rent TDS Calculator

This tool helps Resident Indians quickly calculate the TDS on rent paid to NRIs . You simply enter the monthly rent, and it takes care of the rest. It also includes helpful guidance on how to deduct TDS and file TDS returns.

6. Rupee vs Dollar Tracker

Use our Rupee vs Dollar Tracker to track daily-updated exchange rates and analyse historical trends across different timeframes, making smarter investment decisions. This tool helps you to understand why more global Indians are turning to USD-denominated assets.

7. Explore Alternative Investment Funds (AIFs)

This tool helps NRIs explore the Alternative Investment Funds (AIFs) in GIFT City and compare returns and risks to find the best options to invest.

What are the other products in the pipeline?

In the future, Belong will offer other financial products to NRIs such as foreign currency savings accounts, credit cards, mutual funds and stocks.

Why choose Belong?

  • It was started by fintech experts with more than 15 years of experience in the field.
  • It is built solely for NRIs keeping their unique challenges and requirements in mind.
  • Belong itself, and all products offered/to be offered on Belong, are regulated by trusted Indian regulators. We are licensed and regulated by the International Financial Services Centres Authority (IFSCA), GIFT City.
  • It’s operated by Betafront Technologies Pvt. Ltd. through its subsidiaries – Betafront Financial Services (IFSC) Pvt. Ltd., which is a licensed Payment Services Provider (PSP), and Betafront Securities (IFSC) Pvt. Ltd., a licensed Broker and Distributor.

© Copyright 2024-2026 Betafront Technologies Pvt. Ltd.

Belong app is operated by Betafront Technologies Pvt Ltd and its subsidiaries, Betafront Financial Services (IFSC) Private Limited which is a licensed Payments Services Provider (PSP) and Betafront Securities (IFSC) Private Limited which is a license Broker and Distributor under International Financial Services Centres Authority (IFSCA) in GIFT City.

USD fixed deposits on the Belong app are by branches of trusted India banks present in GIFT City. These banks are regulated by IFSCA in GIFT City as well as by RBI.

Interest rates are provided by our bank partners. Estimates for time periods greater than 1 year are based on reinvestment at current rates.

Mutual Funds and AIFs are provided by respective Fund Management Entities (FMEs) present in GIFT City. These FMEs are regulated by IFSCA (similar to AMCs being regulated by SEBI in onshore India).

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